How do I activate my card?
There’s a BIG activation sticker on the card when you get it in the mail with the phone number to call or we’ll make it easy and give it to you here
Can I get a card for my family members?
Your family is our family! You can get up to 3 additional family cards for family members in your household to use anytime. They can even use it while
traveling out of the country. All you need is their full name, birthday and phone number. You can sign them up right on your moneyamigo app in less
than a minute! Order one (or two, or three) today for a low cost of $5.00 per card.
What fees will I be charged?
We said no hidden fees and that’s what we stick to! You can check out the fees from this link here.
How do I load money onto my MoneyAmigo card?
Loading money can’t be any easier! The easiest way would be direct deposit, you can request it straight through your phone and sent to your
employer. Or you can use the other options we provide: western union, Green Dot money pak (available at most grocery stores, CVS, etc), or ingo
check deposit (www.ingomoney.com).
How much money can I put on my card or transfer?
It’s your money and you can put up to $10,000 in each account and transfer a maximum of $1,000 a day to other amigos.
Can I have all or some of pay check put onto my card?
It’s up to you, amigo! We’ve made it super easy for you to choose how much you want to deposit into your moneyamigo account. You can complete
the form for your employer’s payroll department right on your app and when you’re done, a pdf le will be emailed to you which you can forward right
over to your employer. Easy!
Can I remote deposit a check?
You sure can amigo! You can use ingo money to easily deposit a check to your moneyamigo account. It only takes a couple minutes to set up an
account there and from that point on, you can deposit checks through your smartphone right onto your moneyamigo card! To get started, head over
Will I receive text alerts?
Just like any other real amigo we’ll drop a text or two on you! You’ll receive alerts for things like deposits, upcoming promotions and amigo news. Just
remember to opt in when you sign up to receive In app and TXT message notications.
Can I give a MoneyAmigo card as a gift card?
As much as we would like to be wrapped in a bow and given as a gift, unfortunately each moneyamigo member will have to sign up for their own
card. If you have someone in mind, refer them over to us for a new moneyamigo account and we’ll put $5 into your account as a thanks! If you were
thinking of someone in your household, you can give up to three members a family card.
Where can I look to see my balance and transaction history?
Everything you need is right in the app! You can see your balance on your home screen in your app, if you think you spent too much on “one” of
those nights out you can see your transaction history by going to my $ on the home screen. OH, we’ve all been there.
Where can I use my MoneyAmigo card?
Anywhere Visa cards are accepted! In store, online, ATM’s! You can even use it internationally when you’re traveling. We’re going with you everywhere
Can I get cash from an ATM?
You sure can amigo! There is a fee to withdraw from an ATM so make sure you check out what it is on our fee schedule.
We belong to the MoneyPass ATM network which is a surcharge-free system. Be sure to check if there is an ATM nearby.
www.moneypass.com/atm-locator.html. (Just keep in mind that even though we don’t charge a withdrawal fee from these ATMs, the actual owners of
the ATM may…unfortunately that is something completely out of our control).
Can I use my card to pay bills?
The responsible amigo! Yes, you can! You can use your moneyamgio card / account to pay any bill you like as long as the merchant accepts cards for
payment. You can even set it up with your biller as a recurring card to charge so you don’t have to worry about it every month.
Can I upgrade from MoneyAmigo Basic to X?
Yes, you can! It’s pretty simple to move to from a moneyamigo basic account to an X account. You just go to the upgrade icon on the home screen in
your amigo basic app and select upgrade! Expect that real metal debit card in the mail in 7-10 business days. You are going to love the benets!
Does my MoneyAmigo card get reported to the credit bureaus?
We never do credit checks for signing up and we do not report to the credit bureaus. moneyamigo’s program is made to help you manage your
money and life in the simplest way possible.
Can I use my MoneyAmigo card internationally?
If you’re traveling internationally we’re going with you! Book us a ticket too! Yes, you can use your moneyamigo card internationally just like any other
Can I use my MoneyAmigo card on-line?
Of course, you can amigo! If you’re a moneyamigo X member you really want to make sure you use your card for online purchases because you get
1% cash back! Cash back for buying online, that’s a win-win for you!
What happens if I accidentally overdraft my account?
If you overdraft your account, all you’ll need to do is deposit money into your account to bring it back to a positive. There are no overdraft fees but
you want to make sure you stay in good standing to maintain all the benets you’ve accumulated (you worked so hard to get them – you don’t want to
lose them, right?) and to qualify for our unique amigo zero 0% APR loan program.
Can I send money to another MoneyAmigo account holder?
You sure can! You’re a good friend! All you need to do is go to the ‘$ out’ icon on your home screen to add or select your amigo you’d like to send